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the staff was amazing, the resort was super clean and the food we had was ok, it was hit and miss.
Clarissa
2025年6月
This is one of my favorite resorts in Playa Car, have stayed at multiple resorts in Cancun & Playa Del Carmen as well as Playa Car, the staff is always friendly, courteous and very accommodating. They always help you with anything you may need or any issues you may have & help to resolve them or locate them for you. The food is always excellent, probably one of the best all inclusive resort’s I have been at, reminds me of amazing cruises I have been on. Chefs are excellent and the food is always delicious! It is both adult friendly and family friendly with children’s facilities and activities located on property. We did not take our children this time but plan on it next time.
Justin
2024年5月
The food was wonderful; the staff was very kind and accommodating. The pools were very nice. It was a pleasure not to have to "reserve" lounge chair in able to have a spot at the pool. Probably, the cleanest place we have ever stayed. We asked to change our original room because of a noise factor. They moved us to a more centrally located room. The bartenders that delivered drinks to the pool areas were sooo nice and friendly.
Kathryn
2024年2月
Compact resort, simple layout, easy to navigate with overall friendly staff. The service was overall very efficient and staff was friendly trying to deliver everything asked for. However based on another Riu experience in Zanzibar, we expected this hotel to be a little more luxurious rather then an average 4star resort - I travel 80+ nights per Year. One thing that made our stay was the beach and there were enough chairs under the palms to lay under - first come first serve. Great minibar in the room though.
Tomas
2024年3月
Beach location near the buildings, WiFi available everywhere, good food and multiple options. Nice to have full access to all RIU hotels in the vicinity. Walking in the neighborhood is safe and pleasant. Minibar in the room was always full. Free good quality alcohol available in the room.
Val
2023年8月
Great staff, very comfortable and welcoming. Loved the pools and beach.
Caitlin
2024年4月
Excellent choice of restaurants and bar options, every type of variety and well presented. Service was exceptional as well and staff were switched on, friendly and informative. The pool areas were clean and well maintained and the evening entertainment was brilliant. We had a great time and couldn't recommend the property more.
Corcoran
2025年4月
The location is great, the facilities also very good and the staff was very helpful. In summary a great place to go with your family for a nice holiday.
G
2025年1月
Everything. The location. The ease to roam about. The ability to visit other resorts.
Shemeka
2024年3月
Food was great. Staff we're the best.
Dan
2024年4月